Terms of Usage

These Terms of Usage govern your access and use of this Site. By accessing or using this Site you agree to be bound by these Terms of Usage and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use.

REMARK reserves the right to make changes to this Site and to these Terms of Usage at any time without prior notice. You should review these Terms of Usage each time you access this Site.

You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.

General

All the terms and conditions and/or any transactions occurring online at https://weareremark.com/or by phone are subject to the laws of the State of New York. REMARK is not responsible for the delay and/or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo. The tools available on https://weareremark.com/ to create documents are the property of REMARK. The Buyer’s order shall be deemed an acceptance of the Seller's terms. The Terms and conditions shall in all respects be governed by THE STATE OF NEW YORK law.

Reservations

All orders are subject to acceptance by REMARK. We reserve the right to reject any order at any time without recourse. We also reserve the right to change the price at any time even after we receive the order. For additional service on the location - we will charge you as a new project and the amount will be agreed upon payment. All rental equipment needs to be paid in full prior to installation date, a receipt of services will be provided. Minimum Visit Charge - $295. Waiting time - fee $125 per hour

Returns

Due to the nature of the product, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the merchandise. We will replace only those orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned merchandise. We will not replace the order if it is determined by us that the order was misused or mishandled by the buyer or part of the order was used by the buyer and part of the order is being returned.

Credit Card

If the Buyer's credit card is declined, REMARK will not process the Buyer’s order. If the order is shipped and should the Buyer's account become delinquent, Buyer agrees to pay a monthly finance charge of 2% (annual percentage rate of 24%) on the unpaid balance. If an account goes beyond the payment term's due date, unless specific arrangements are made, future purchases will require advance payment. In the event that REMARK must commence legal action to enforce any terms of this agreement, the Buyer agrees to pay reasonable legal fees and costs.

Payment

REMARK accept Visa and MasterCard credit and debit card payments, Apple Pay, Google Pay, Check, Chash, Bank Transfer and Zelle Transfer.

If the Buyer's credit card is declined, REMARK will not process the Buyer’s order. If the order is shipped and should the Buyer's account become delinquent, Buyer agrees to pay a monthly finance charge of 2% (annual percentage rate of 24%) on the unpaid balance. If an account goes beyond the payment term's due date, unless specific arrangements are made, future purchases will require advance payment. In the event that REMARK must commence legal action to enforce any terms of this agreement, the Buyer agrees to pay reasonable legal fees and costs.

For B2B customers total payment due in 30 days - late fee of 2% per day for overdue payment. For all other clients payment must be made in full before service or product has been produced. By paying an invoice, the client must include the invoice number on your check or detail section.

Warranty

REMARK neither make any explicit warranty nor imply or accept any responsibility other than possible replacement